Terms of service

Terms of Service — Motion&Mind

Last updated: 29/09/2026

Overview

Welcome to Motion&Mind! The terms "we", "us" and "our" refer to Motion&Mind. Motion&Mind operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Motion&Mind is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights, including areas such as warranty disclaimers and limitations of liability. Nothing in these Terms affects your statutory rights as a consumer under UK or EU consumer protection law, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, where applicable.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

Section 1 — Access and Account

By agreeing to these Terms of Service, you confirm that you are at least 18 years old (or the age of legal majority in your country of residence, if higher), and that you have given consent for any minor dependants to use the Services on devices you own or manage.

To use the Services — including browsing our store or purchasing any products — you may be asked to provide certain information, such as your email address, and billing, payment, and shipping details. You confirm that all information you provide is accurate, current, and complete, and that you have all rights necessary to provide it.

You are solely responsible for keeping your account details secure and for all activity on your account. You may not transfer, sell, assign, or license your account to anyone else.

Section 2 — Our Products

We make every effort to accurately represent our products on the Services. However, colours or appearance may vary slightly depending on your device's screen and settings, and we cannot guarantee that any product will look exactly as displayed.

Product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product, or to limit the quantities of any product we offer to any person, region, or jurisdiction, at our discretion.

Section 3 — Orders

When you place an order, you are making an offer to purchase, which we may accept or decline at our discretion. Your order is only accepted once we confirm it, and we must receive and process your payment before an order is accepted. Please check your order carefully before submitting it, as we may be unable to accommodate changes or cancellations once an order has been accepted. If we do not accept, need to change, or need to cancel an order, we will try to contact you using the email address, billing details, or phone number provided at checkout.

Purchases are subject to return or exchange solely in accordance with our Returns & Refunds Policy [https://motionandmind.store/policies/refund-policy].

You confirm that your purchases are for your own personal or household use, and not for commercial resale or export.

Section 4 — Prices and Billing

Prices, discounts, and promotions may change without notice. The price charged is the price in effect at the time your order is placed, as shown in your order confirmation email. Unless stated otherwise, posted prices do not include taxes, shipping, handling, customs, or import charges, which may apply depending on your delivery destination.

Prices shown in our store may differ from prices in other stores or on other platforms. We may run promotions from time to time that are governed by their own terms; if those terms conflict with these Terms, the promotion's terms will apply to that promotion.

You agree to provide accurate, current, and complete payment and account information, and to keep it updated so we can process your orders and contact you if needed.

You confirm that: (i) any payment details you provide are true, correct, and complete; (ii) you are authorised to use the payment method provided; (iii) charges will be honoured by your payment provider; and (iv) you will pay all charges incurred at the posted prices, including shipping and any applicable taxes.

Section 5 — Shipping and Delivery

We aim to deliver your order within the estimated timeframe shown at checkout, but delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by the shipping carrier, customs processing, or events outside our reasonable control. Risk in the products passes to you once they are delivered to the address you provided; however, this does not affect your statutory right to reject faulty or misdescribed goods.

Section 6 — Intellectual Property

Our Services — including all trademarks, brand elements, text, images, graphics, product content, and their design, selection, and arrangement — are owned by Motion&Mind, its affiliates, or its licensors, and are protected by UK, EU, and international copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent. Nothing in these Terms grants you any licence or right under any patent, trademark, copyright, or other intellectual property belonging to Motion&Mind, Shopify, or any third party, except as expressly stated. All rights not expressly granted are reserved by Motion&Mind.

Motion&Mind's name, logo, and any related branding are trademarks of Motion&Mind. You must not use them without our prior written permission. Shopify's name, logo, and branding are trademarks of Shopify. All other names, logos, and branding on the Services belong to their respective owners.

Section 7 — Optional Tools

We may give you access to tools provided by third parties as part of the Services, which we do not monitor or control. Such tools are provided "as is" and "as available," without any warranty or endorsement from us, and we accept no liability arising from your use of them. Use of any optional third-party tool is entirely at your own risk, and you should review the relevant third party's own terms before using it.

We may introduce new features to the Services from time to time; these will also be considered part of the Services and subject to these Terms.

Section 8 — Third-Party Links

The Services may contain links to websites or content operated by third parties. We do not review or endorse third-party content and are not responsible for it. If you choose to visit a third-party site, you do so at your own risk, and any transaction or dispute arising from it is between you and that third party.

Section 9 — Relationship with Shopify

[Note: this section accurately describes Shopify's relationship with our store and should not be removed or modified.]

Motion&Mind is powered by Shopify, which enables us to provide the Services to you. However, any purchase you make through our store is made directly with Motion&Mind. Shopify is not responsible for any aspect of sales between you and Motion&Mind, including any loss, damage, or injury resulting from purchased products. You release Shopify and its affiliates from any claims, damages, or liabilities relating to your purchases or transactions with Motion&Mind.

Section 10 — Privacy Policy

All personal information we collect through the Services is handled in accordance with our Privacy Policy [https://motionandmind.store/policies/privacy-policy], and certain personal information may also be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these policies.

Because our Services are hosted by Shopify, Shopify collects and processes personal data about your use of the Services in order to provide and improve them. Information you submit may be transmitted to and shared with Shopify and other third parties, including in countries outside your own, in order to provide our Services to you. Please see our Privacy Policy [https://motionandmind.store/policies/privacy-policy] for full details, including your rights under UK GDPR and/or EU GDPR.

Section 11 — Feedback

If you send us ideas, suggestions, reviews, or other feedback ("Feedback"), you grant us a perpetual, worldwide, royalty-free licence to use, reproduce, modify, publish, and display that Feedback for any purpose, including commercial use.

You confirm that: (i) you own or have the necessary rights to the Feedback you submit; (ii) you have disclosed any compensation received in connection with it; and (iii) it complies with these Terms. We are under no obligation to keep Feedback confidential, compensate you for it, or respond to it.

We may, but are not obliged to, monitor, edit, or remove Feedback that we consider unlawful, offensive, or in breach of these Terms. You agree that your Feedback will not infringe any third party's rights, contain unlawful or abusive content, or include any virus or malicious code. You are solely responsible for the accuracy of your Feedback, and we accept no liability for Feedback submitted by you or any third party.

Section 12 — Errors, Inaccuracies, and Omissions

Occasionally, our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct these at any time, and to change, update, or cancel orders affected by such errors, without prior notice — including after an order has been submitted, in which case we will notify you and offer a full refund.

Section 13 — Prohibited Uses

You may use the Services for lawful purposes only. You must not use the Services to: (a) break any applicable law or regulation; (b) infringe our intellectual property or that of others; (c) harass, abuse, or harm any person; (d) transmit false or misleading information; (e) send spam or unsolicited promotional material; (f) impersonate any person or entity; or (g) engage in conduct that restricts or inhibits others' use of the Services, or that could harm Motion&Mind, Shopify, or other users.

You also agree not to: upload viruses or malicious code; reproduce, resell, or exploit any part of the Services without permission; collect other users' personal information; use bots, scrapers, or automated/AI tools to access the Services without our consent; or bypass any security or access-control measures we use. We may suspend, disable, or terminate your account at any time if we reasonably believe you have breached these Terms.

Section 14 — Automated Agents

This section applies if you use, enable, or deploy any automated software or "Agent" (including AI-driven tools) to access or interact with the Services on your behalf, without direct human supervision.

Any such Agent must, at all times: identify itself clearly in its request headers (e.g. "Agent/[agent name]"); not disguise itself as a human user or attempt to bypass CAPTCHAs or similar verification measures; respond truthfully if asked whether it is automated; and not attempt to circumvent any technical measure we use to control access by Agents. We may block or restrict Agent access to the Services at our discretion, including where we have asked an Agent to stop accessing the Services.

Section 15 — Termination

We may end this agreement or suspend your access to the Services at our discretion, at any time, and you will remain responsible for any amounts already due. Sections that by their nature should survive termination — including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, and Governing Law — will continue to apply.

Section 16 — Disclaimer of Warranties

Information on the Services is provided for general informational purposes only, and we do not warrant its accuracy, completeness, or usefulness. Any reliance you place on it is at your own risk.

Except as expressly stated by us, and to the fullest extent permitted by law, the Services and products offered through them are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of satisfactory quality, fitness for a particular purpose, and non-infringement. We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free.

Nothing in this section excludes or limits your statutory rights as a consumer, including your rights under the Consumer Rights Act 2015 (or equivalent legislation in your country of residence) in relation to goods being of satisfactory quality, fit for purpose, and as described.

Section 17 — Limitation of Liability

To the fullest extent permitted by law, Motion&Mind, our partners, directors, officers, employees, affiliates, agents, and service providers — and those of Shopify — will not be liable for any indirect, incidental, special, punitive, or consequential damages (including loss of profits, revenue, savings, or data) arising from your use of the Services or any product purchased through them, whether based in contract, tort (including negligence), or otherwise, even if advised of the possibility of such damages.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

Section 18 — Indemnification

You agree to indemnify and hold harmless Motion&Mind, Shopify, and our respective affiliates, officers, directors, employees, agents, and service providers from any losses, damages, liabilities, or claims (including reasonable legal fees) arising from: (1) your breach of these Terms; (2) your violation of any law or third-party right; or (3) your access to or use of the Services.

We will notify you of any claim covered by this section; a delay in notifying you will not remove your obligations unless it materially prejudices your defence. We may control the defence and settlement of such a claim at your expense, but will not settle in a way that imposes non-monetary obligations on you without your consent. You agree to cooperate reasonably with our defence of such claims.

Section 19 — Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full force and effect.

Section 20 — Waiver; Entire Agreement

Our failure to enforce any right or provision of these Terms will not be treated as a waiver of that right or provision. These Terms, together with any policies referenced within them, constitute the entire agreement between you and Motion&Mind regarding your use of the Services, and supersede any prior agreements or communications, whether oral or written.

Section 21 — Assignment

You may not transfer or assign these Terms, or any of your rights or obligations under them, without our prior written consent. We may transfer or assign these Terms, in whole or in part, at any time without notice to you.

Section 22 — Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any dispute arising from these Terms or your use of the Services will be subject to the exclusive jurisdiction of the courts of England and Wales, save that if you are a consumer resident in the EU, you may also be entitled to bring proceedings in the courts of your own country of residence, and mandatory consumer protection laws of that country will continue to apply to your benefit.

Section 23 — Headings

Headings used in these Terms are included for convenience only and do not affect their interpretation.

Section 24 — Changes to These Terms

We may update or change these Terms at any time by posting the revised version on our website. We will highlight material changes where required by law. Your continued use of the Services after any update constitutes your acceptance of the revised Terms, so please check this page periodically.